Dear Esteemed Partner,
I am delighted to extend my warm greetings to you.
The year 2023 is going to be an exciting year for us as we further reinforce our commitment towards growing as a leading “preferred partner” and “financier of first resort” in the industry.
With diligent planning, early course correction policies, and risk mitigation measures, December 2022 proved to be a pivotal trend reversal month, laying the foundation for a stronger 2023.
By leveraging a wide array of comprehensive quality-centric initiatives, we are determined to deliver greater customer value, employee engagement, and shareholder returns alongside our charted aspirational endeavours.
Over the year, Tata Motors Finance has enabled and empowered customers, channel partners, and dealers to deliver best-in-class customer solutions. In addition, we are all set to strengthen our last-mile service footprint by further expanding our branch network across India, especially in Tier 2 & Tier 3 cities.
With the wheels of the economy spinning up to pre-pandemic levels, owing to a rebound in infrastructure development spending and road construction across the country, the automobile industry is anticipated to sustain its momentum in 2023. Subsequently, the demand for commercial vehicles, buoyed by vehicle finance, is expected to witness an upswing.
For the times ahead, we aim to propel several initiatives, including lead generation through social media marketing & call centre, fast-tracking loan approval for deserving customers, and Chatbot integration with TATA Motors Limited to bridge swift lead conversions.
Anchored by our decades-long established market presence, we are constantly reinventing ourselves to offer unmatched service excellence. We have embraced the philosophy of "Growth, Quality, and Profitability" (GQP) to promote the interests of all our stakeholders, customers, and partners.
Moreover, we at Tata Motors Finance, are confident about accelerating our growth trajectory in the coming years, further enhancing synergies among our customers, partners, shareholders, and dealers.
Managing Director & Chief Executive Officer