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Whether you are looking for general information, have a specific query, or want to give us some feedback- we are always listening!

You can reach us at any of the following touch points:

customercare@tmf.co.in
Email
7700910888
Whatsapp
1800 209 0188
Customer Care Toll Free
Monday - Saturday
(9:00 AM to 7:00 PM)
www.tmf.co.in
Website
Register your queries, locate our branches, apply for loan,Special offers and more (Webchat feature available).
"TMF Complaint" to 9223192231
SMS
"TMF(space)COMPLAINT" and send to 9223192231 and receive a call back from our Customer Care Team
Have a Complaint?
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Grievance Redressal Mechanism

We are committed to provide all the assistance you need on products & services offered by us.

Tata Motors Finance has established a Complaint Redressal Mechanism for all our customers. All complaints pertaining to our company or its outsourced agencies, would be registered & tracked in our CRM. To facilitate redressal of complaints, we have established the following levels.

Email at
Customercare@tmf.co.in
Call US
1800-209-0188
Customer Care:
Monday - Saturday
9:00 AM to 7:00 PM
Whatsapp
+91 7700910888
Website
www.tmf.co.in (Existing customers can register complaints post logging in with their User ID & Password)
Branches
Monday - Friday
9.30 AM to 6.00 PM
Saturday
9.30 AM - 1.30 PM
(Except for 2nd Saturday)

If the Complaint is unresolved within 10 days
Please contact our Customer Care Grievance Redressal Officer, Ms. Zinal Thakkar with your complaint number at Tel No: 022-6181-5665
Write to Customer Care Department
Tata Motors Finance Ltd.
2nd Floor, A Wing, I-Think Techno Campus, Off Pokhran Road No. 2, Thane (West), Maharashtra 400601.
Complaint No

If the Complaint is Unresolved within 30 Days
You may appeal to The Office in charge, at the Regional office of Department of Non-Banking Supervision (DNBS) of RBI.
The Reserve Bank of India
Department of Non Banking Supervision, Mumbai Regional Office, 3rd Floor, Reserve Bank of India, Opp. Mumbai Central Railway Station, Byculla, Mumbai 400008.
Email at
dnbsmro@rbi.org.in