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TMFL provides both short term and long term loans based on the business requirement. This may range from 30 days to 72 months

What are my loan tenure options?

We offer flexible repayment tenure options for up to 72 months*

What loan tenure options are available?

Fuel Facility is a working capital finance facility offered to Tata Motors Finance Customers. This facility is for the purpose of buying diesel and lubricants only.

What is Fuel Facility?

TMF provides finance solutions for all new personal vehicles manufactured by Tata Motors.

Which personal vehicles can I get financed by Tata Motors Finance? 

Dealers &amp; Vendors of Tata Motors Limited, its subsidiaries &amp; associates.

Who can apply for the loans?

You can apply for loan by getting in touch with us through website, mobile app, whatsapp, customer care or visit our nearest branch or Tata motors authorised dealership

How can I apply for an SLCV loan from Tata Motors Finance? 

CKYC is a 14 digit number which is linked with the customer's ID proof. As per regulatory guidelines, KYC details of customers are submitted to a central depository. This data is safely stored in electronic format. The document submitted is then verified with the issuer. All the concerned institutions are notified whenever there is a change in the KYC details of Customer

What is CKYC?

Persons who fulfill minimum age criteria of 18 years.

Persons having below valid KYC documents.

&nbsp;

<ul>
	<li>Aadhar card</li>
	<li>Pan card</li>
	<li>Address Proof </li>
	<li>Valid mobile number for OTP verification</li>
</ul>

Who is eligible for bidding?

Used commercial vehicle loans by TMF are offered to various customer segments, as long as they are Indian residents or Indian entities.

Am I eligible to apply for a used commercial vehicle loan from Tata Motors Finance?

You are eligible to apply for vehicle loan with us if you are Indian resident or entity to purchase vehicle that is either new or used

Am I eligible to apply vehicle loan in Tata Motors Finance?

You can choose repayment option from 12 to 60 months

What are loan tenure option? 

TMF provides used financing solutions to all manufactured assets and not limited to Tata Motors commercial vehicles

Can I get a loan for other used commercial vehicles other than Tata Motors commercial vehicles?

Finance is only provided on the ex-showroom price of the vehicle along with RTO and Insurance charges.

Do you finance the cars alone or the accessories as well?

Yes. Body funding is also provided along with the chassis.

Do you provide finance on body?

Your relatives - parents, children (major), siblings, spouse, and in-laws can apply with you as co-applicants.

Apart from the above, any friends, colleagues, or any person with whom the applicant shares a business relationship can be taken as guarantor. (Subject to fulfilment of TMF Internal Policy)

Who can apply as a co-applicant / guarantor for the SLCV loan?

We offer flexible repayment tenure options ranging from 12 to 60 months*

You will receive SMS of having won the bid. Also, TMF representative shall contact you.

How will I be informed of approval of my quoted price?

TMF provides used vehicle loans for assets up to 12 years old at the end of the loan tenure.

What is the maximum asset age for getting a used vehicle loan?

EMI is Equated Monthly Installment. It is a fixed amount to be paid by a borrower to the lender at a specified date each month. Every EMI comprises of principal and interest component which can be viewed in the Repayment Schedule

What is EMI (Equated Monthly Installment)?

With this facility, the customer does not have to carry cash for buying diesel, nor do they have to provide cash to their drivers for every trip. The facility enables the customer to easily purchase diesel using their smartphones through our Customer One mobile app and also allows them to monitor their fuel related expenses. Also offering various benefits like cardless transactions, cashbacks, etc., the fuel facility helps ease working capital requirements.

What are the advantages of availing the Fuel Facility?

Yes body funding is also provided with chassis

Loan eligibility is calculated based on the income and repayment capacity of the applicant 
(calculated widely on the basis of Income Tax Returns, Pay Slips, Bank Statements, Earlier &amp; Existing Repayment History, Property Documents, etc.)

How is my loan eligibility calculated? 

Payment is to be done in Tata Motors Finance Ltd bank account through RTGS/NEFT

For TMFL:&nbsp;&nbsp; 
Bank Name: AXIS BANK 
Account no: TMFLTD xxxxxxxxxx(10-digit loan account number) 
Account Name: TATA Motors Finance Ltd. 
IFSC CODE: UTIB0CCH274

For TMFSL:&nbsp; 
Bank Name: Axis Bank&nbsp; 
Account no: TMFSOLxxxxxxxxxx(10-digit loan account number)&nbsp; 
Account Name: TATA Motors Finance Solutions Ltd.&nbsp; 
IFSC CODE: UTIB0CCH274

How do I make payment?

The rate of interest for TMF vehicle loans is calculated on reducing balance.

Is the rate of interest calculated flat or on reducing balance?

Click here <a dir="ltr" href="https://bit.ly/2P1zJF7">https://bit.ly/2P1zJF7</a> to locate your nearest TMF branch

How do I locate the nearest TMF Branch?

TMF also provides funding for vehicle insurance, but the insurance policy will be issued by an insurance company that you choose.

Do you provide car insurance as well? 

You can repay through RTGS, NACH or through a cheque favouring Tata Motors Finance Limited.

What are my various loan repayment options?

Interest will be calculated based on the day-end balance, or the daily utilisation of the facility.

How is interest calculated for the Fuel Facility?

Fuel can be purchased from any HPCL and IOCL outlet across the country.

Can I fill fuel from anywhere?

You can apply for the lease through our website, WhatsApp, Mobile App, Customer Care number or you can visit our nearest branch

How can I contact Tata Motors finance executive or apply for lease? 

The rate of interest for TMF vehicle loans is calculated on reducing balance.

Yes, the loan can be prepaid. Please note that prepayment charges may be applicable.

Can I prepay my loan? If yes, what are the charges involved?

The applicant should be at least 21 years of age at the time of loan application. If the applicant’s age is between 18 years &amp; 60 years, then a co-applicant (blood relative), who meets the age requirements will be needed.

What is the minimum/maximum age for applying for the loan?

The need of a guarantor is subject to credit assessment.

Do I need a guarantor for a new car loan? 

You can get in touch with us through <a href="https://www.tmf.co.in/">our website </a>, or call us on <a href="tel:1800-209-0188">1800-209-0188</a>&nbsp;or visit our nearest branch

All credit decisions are subject to the discretion of Tata Motors Finance.

How can I get in touch with a Tata Motors Finance executive to apply for a loan? 

Rate of interest is calculated on reducing balance

How is rate of Interest calculated (Flat or reducing balance)?

<ul>
	<li>TCS @1% of bid amount if sale amount exceeds Rs.10 lakh</li>
	<li>Parking charges upto date of release of vehicle from yard</li>
</ul>

Are there any other charges to be paid apart from winning bid amount?

You can get in touch with us through <a href="https://www.tmf.co.in/">our website </a>,or call us on <a href="tel:1800-209-0188">1800-209-0188</a>&nbsp;or visit our nearest branch

All credit decisions are subject to the discretion of Tata Motors Finance.

No, you cannot directly deposit / withdraw cash from the loan account. All transactions can be carried out only through cheque / ECS / NEFT / RTGS.

Can I directly deposit / withdraw cash from the loan account?

The maximum amount of car finance that can be availed varies, depending on the credit worthiness of the applicant / co-applicant, and it is evaluated on the basis of supporting documents, e.g., Income Tax Returns, Bank Statements, CIBIL, FI, etc.&nbsp; (Subject to maximum of 100% of the car on-road price)

What is the maximum amount of car finance available? 

You can apply for loan by getting in touch with us through website, mobile app, whatsapp, customer care or visit our nearest branch

How can I contact Tata Motor finance executive or apply for loan? 

The maximum loan amount for SLCV purchase varies, depending on the credit worthiness of the applicant / co-applicant, and is evaluated on the basis of supporting documents, e.g., Income Tax Returns, Bank Statements, CIBIL, and FI.

What is the maximum loan amount that I can receive from Tata Motors Finance? 

Any cashback amount that you are eligible for is credited to your Fuel Card in the form of reward points, which can be redeemed only for the purchase of fuel and lubricants.

Can I withdraw money from the Cashback Offers?

Form 28, 29, 30, 35

What NOC papers shall Tata Motors Finance Ltd provide?

Yes body funding is also provided with chassis

Customers can login on the Customer One app and submit a request for recharge. The entire control of funds is in the hands of the customer and all Fuel Facility transactions are OTP validated.

How do I recharge my fuel card?

Yes. While it is possible to get upto 100% funding for your new car purchase, approval depends on the income and repayment capacity of the applicant (calculated widely on the basis of Income Tax Returns, Pay Slips, Bank Statements, Earlier &amp; Existing Repayment History, Property ownership and/or other related documents if any)

Can I get 100% funding to buy a new car? 

RTO transfer can be done through empaneled agents of Tata Motors Finance Ltd. However, all expenses will have to be borne by the buyer.

What RTO transfer services shall Tata Motors Finance Ltd provide ?

Yes. Tata Motors Finance Ltd shall provide refinance facility.

Is Refinance facility available from Tata Motors Finance Ltd

You can choose tenures ranging from 12 to 72 months.

What are the lease tenure options available at Tata Motors Finance?

Yes. The EMI date for your loan repayment can be changed as per the TMF / TMFSL policy.

Can I change my EMI date?

Loans can be used only for the purpose mentioned in the offer document.

Can I use the loan for any other purpose?

You are eligible to apply for vehicle lease with us if you are Indian resident or entity to purchase new vehicle

Am I eligible to apply vehicle lease in Tata Motors Finance?

Amortization is paying off debts in regular instalments over a period of time.

What is Amortization?

Once the money has been transferred to the fuel card, cashless payments can be made at the pump. The payment process at the pump is again highly secured and OTP-backed.

How do I purchase fuel at the pump?

You can visit the nearest TMFL branch or connect with our Customer Care Team via the toll-free number, 1800-209-0188.

How do I foreclose my loan? 

The documents required for a car loan include KYC, Income Tax Returns, Pay Slips, Bank Statements, Earlier &amp; Existing Repayment History, and more.

What documents are required for a car loan? 

It is buyer’s responsibility to transfer vehicle ownership and payment of pending RTO taxes, if any.

Who is responsible for transferring ownership of the vehicle?

Every time a fuel refill is done in one of your vehicle(s), an odometer reading is captured. This helps in the easy tracking of fuel expenses.

How can I track my fuel consumption?

Post termination of the contract, an NOC is sent to the mailing address of the applicant.

When will I get my NOC? 

The interest rate offered varies from applicant to applicant, as it depends on applicant credit assessment.

How much is the interest rate for a new vehicle loan? 

A Guarantor is a person who guarantees to pay for someone else's debt if he or she should default on a loan obligation.

What is Guarantor?

This facility can be availed 24X7.

What if I wish to refill my tank in the late hours of the night?

Once you put in a request for the same, our customer care executive will get in touch with you for the top-up offers available at the time.

How do I get a top-up loan? 

The minimum turnaround time for loan sanctioning is 4 hours, subject to submission of complete pre-sanction documents.

How much time does it take for the loan to get sanctioned?

It is advisable to inspect the vehicle before buying.

Should the vehicle be inspected before buying?

Vehicle insurance is also funded by TMFL. The policy will be issued by the Auto Insurance company that you choose.

How do I get my vehicle insured?

Test drives are only arranged by TML authorised dealerships.

Do you also arrange test drives?

Fuel purchase details can be viewed on your Customer One app, under the Statement section.

Where can I see the details of my fuel purchases?

If you meet the eligibility criteria for the facility, you can avail it for any number of vehicles. You can also set limits for each vehicle separately.

I have 20 trucks. Can I avail this facility for all my trucks?

The different payment modes you can avail for repayment include NACH, Auto Debit, Full PDC, and Part PDC.

What are the different modes of payment (EMI) available?

Any applicant who is an Indian citizen between 21 to 65 years of age can apply for the loan.

What is the age requirement for applying for a new car loan?

Your billing cycle will be from the 1st to either 30th or 31st of the month.

What is my billing cycle?

If the vehicle is for personal use, then the tenure options range from a minimum of 12 to a maximum of 84 months and for commercial use for upto 60 months.

What are the minimum and maximum tenures available for new car loans?

15 days from the date of bill generation. The bill for this facility will be generated on the 1st of every month for previous month’s utilisation. Physical bills will not be sent to the customer and the bill will be made available on the Customer One app.

How many days will I get to make the repayment?

EMIs can be paid through NACH as well as auto-debit.

Can I pay my EMI online or is there an auto-debit feature?

You can make the repayment for the bill amount through the Customer One application, using online payment modes like UPI. Alternatively, you can also deposit your repayment in cash at the nearest TMF branch. Kindly note that the complete payment of the billed amounts should be made on or before the 15th of every month.

How do I make the repayment?

For a vehicle loan, the vehicle being purchased acts as the collateral for the duration of the loan tenure and is hypothecated to the lender for the time period.

Is a collateral security required for the loan?

This facility is only for the purchase of fuel and lubricants.

What else can I purchase other than diesel with this facility?

You can click here to apply now!

How can I avail this facility?

Toll free: <a href="tel:1800-209-0188">1800-209-0188</a> (Monday-Saturday 9am to 7pm)

WhatsApp: <a href="https://api.whatsapp.com/send/?phone=7700910888&amp;text=Hi">7700910888</a>

Email:<a href="mailto:customercare@tmf.co.in">customercare@tmf.co.in</a>

TMF website :&nbsp;<a href="https://www.tmf.co.in/">www.tmf.co.in</a>

Mobile App. Android phone users:&nbsp;<a dir="ltr" href="https://goo.gl/n9JRAH">https://goo.gl/n9JRAH</a>&nbsp;&amp; iPhone users:&nbsp;&nbsp;<a dir="ltr" href="https://apple.co/33bqrsD">https://apple.co/33bqrsD</a>

Branch:&nbsp; Click&nbsp;<a dir="ltr" href="https://bit.ly/2P1zJF7">https://bit.ly/2P1zJF7</a>&nbsp;to locate your nearest branch

Important Note: For security reasons, pls call /email ONLY from your registered mobile number/email address

What are the various channels to communicate with TMF in case you have any queries or concerns?

Please visit our website www.tmf.co.in Or click https://bit.ly/3dX7bGI to directly view the same. The view the detailed scheme, please click https://bit.ly/3kwTj7m

&nbsp;

Where can I get information about the Ombudsman Scheme

Please visit our website <a href="https://www.tmf.co.in/">www.tmf.co.in</a> Or click <a href="https://www.tmf.co.in/contact-tata-motors-finance#grm">https://bit.ly/2P6z3OF</a> to directly view the same

Where can I see the complete Grievance Redressal Policy of Tata Motors Finance?

Repayment schedule is a table that provides the amount of each Installment, due dates and breakup between principal and interest components. It also provides balance principal at every stage of installment

What is a Repayment Schedule?

EMI is Equated Monthly Installment. It is a fixed amount to be paid by a borrower to the lender at a specified date each month. Every EMI comprises of principal and interest component which can be viewed in the Repayment Schedule

Please download “KYC Change Form” and submit the same at your nearest branch along with 1 valid photo identity proof. Click <a dir="ltr" href="http://bit.ly/3r93T72">http://bit.ly/3r93T72</a> to download the form. 
Valid Photo Identity proof : PAN Card, Permanent Driving Licence, Voter’s Identity Card, Valid Passport,Aadhaar Card 
Alternately, if you have your current registered mobile # as well as the new mobile # with you, you can update on our mobile app. Android phone users: <a dir="ltr" href="https://goo.gl/n9JRAH">https://goo.gl/n9JRAH</a> &amp; iPhone users: <a dir="ltr" href="https://apple.co/33bqrsD">https://apple.co/33bqrsD</a> Or website: <a dir="ltr" href="https://www.tmf.co.in/">www.tmf.co.in</a>

How do I change my mobile number /email ID in your records?

Welcome Kit will be sent on your registered mailing address once your loan is incepted. It contains: Welcome letter; Repayment schedule; loan account summary, standard copy of loan agreement along with a booklet which has important information that you need to know about your loan account (E.g.: fees/charges, insurance, TDS etc.) You can also access the kit on the website post login OR on the mobile app. Android phone users: <a dir="ltr" href="https://goo.gl/n9JRAH">https://goo.gl/n9JRAH</a> &amp; iPhone users: <a dir="ltr" href="https://apple.co/33bqrsD">https://apple.co/33bqrsD</a>

When will I get my Welcome kit? What are the contents?

Please download “KYC Change Form” and submit the same at your nearest branch along with 1 valid photo identity proof &amp; 1 valid address proof. Click <a dir="ltr" href="http://bit.ly/3r93T72">https://bit.ly/3r93T72</a> to download the form. Valid Photo Identity proof : PAN Card, Permanent Driving Licence, Voter’s Identity Card, Valid Passport,Aadhaar Card Valid Address Proof Documents: Permanent Driving Licence, Valid Passport, Voter’s Identity Card, Utility bills, Aadhaar Card, Latest property of Municipal Tax receipt, Letter of allotment of accommodation from employer issued by State or Central Government departments, statutory or regulatory bodies, public sector undertakings, scheduled commercial banks, financial institutions and listed companies

How do I change my address? What are the valid KYC documents required for an address change?

UPI (Unified Payment Interface) - Pay our Mobile App/website using the UPI payment option. To view demo, click <a dir="ltr" href="https://bit.ly/3cqa9lw">https://bit.ly/3cqa9lw</a> OR pay using any UPI app issued by your bank / BHIM. Simply create your ID and pay by entering TMFL VPA “tmfl@sc”. (Mention your 10 digit loan number to ensure the payment is credited to your account) NEFT/RTGS: Refer Q3 for more details Bill Desk Gateway: Logon to <a dir="ltr" href="https://www.tmf.co.in/">www.tmf.co.in</a> or on our Mobile App &amp; click on 'Pay EMI' option. Select 'Bill Desk Gateway' option and use your debit card / Internet banking to pay. Note: Once payment is made successfully, credit will reflect in your loan a/c within 24 hrs

What are the various online mode of payments?

Login to the website of your bank account, you can do a fund transfer through NEFT/RTGS/IMPS towards your loan account with us. Details of our banks are: Bank Name - Axis Bank Beneficiary Name : Tata Motors Finance Ltd Beneficiary Account number : TMFLTD__________(10 digit loan account number) IFSC CODE : UTIB0CCH274 Beneficiary Name : Tata Motors Finance Solutions Ltd Beneficiary Account number : TMFSOL__________(10 digit loan account number) IFSC CODE : UTIB0CCH274 Note: Once the payment is made successfully, credit will reflect in your loan a/c within 24 hrs

How do I transfer funds through net banking to make my payments?

The most preferred mode of payment is NACH (National Automated Clearing House). We encourage customers to register for NACH to enjoy a hassle free &amp; convenient mode to repay your loan(s). Additionally, we also have online mode of payments, refer Q2 for details Cheque favouring TATA Motors Finance Limited Loan # XXXXXXXXXXX or TATA Motors Finance Solutions limited loan # XXXXXXXXXXX(mention your 10 digit loan account number) Cash: by visiting your nearest branch. Pls note: per day cash deposit against 1 BP is Rs.1.99Lacs

What are the payment options available to repay my loan?

The RC copy needs to be collected from the RTO. Post vehicle registration, it is important that you submit a TMF hypothecated RC copy to us through Mobile App 'Customer Care' tab under 'Contact Us''

Where & by when do I get my Registration Certificate (RC)? Do I need to submit a copy of the RC?

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